The person the inmate wants to call needs to set up an account first with SECURUS (1.800.844.6591) AND the party also has to be added, by the inmate, to the inmate's telephone list.  View DC-ADM 818, Automated Inmate Telephone System Policy.

Learn more about phone accounts and rules.

In an effort to curb the introduction of drugs into facilities, the Department of Corrections (DOC) has overhauled its system for sending mail to inmates. All inmate mail will be sent to a central processing facility, not the institution where an inmate is housed. Learn more about the process and how you can register to track your mail along the way.

Letters should be addressed this way:

You can use the INMATE LOCATOR to find out which state prison the inmate is housed.

To serve an inmate with court-related documents (such as custody papers) regardless of the document(s) being served on an inmate, it can done by a sheriff, constable or process server. At some of the Department of Corrections institutions, the local county Sheriff’s Office already has a standing gate clearance with the prison and are able to come to the prison to serve an inmate. A constable or process server has to contact the facility's superintendent's office first so gate clearance can be prepared to allow them access to the visiting room.

Sending money to an inmate is done through JPay. This page details how to establish an account and the rules that must be followed. Additionally, an inmate's account cannot be funded anonymously. JPAY provides the Department of Corrections with a sender name for each transaction.

My child is an inmate at a Department of Corrections’ state prison. I am being asked to send $60 so the "Victims Compensation Fund" can be paid before my child can be released. What is this $60 for?

There are two fees currently totaling $60 on dockets from the counties which, by law, must be paid before any other fine, court cost, fee or restitution is paid on that docket. These mandatory fees are also on every speeding ticket or summary appeal. They are combined with other required fees. For example, if someone is issued a speeding ticket, that fine is $50, but the total of the ticket is approximately $200 because of the fines, fees and costs added to it.

Part of those fees are the Crime Victim’s Compensation Fund (CVCF); the other portion is for the Victim Witness Service Act. These help fund victim/witness programs, shelters and reimburse out-of-pocket expenses for crime victims who may not be receiving restitution yet or at all in their case.

The way the collections law for these two fines is written, these fines are paid before anything else in the case. The PA Board of Probation and Parole requires these fines to be paid before an inmate is released from an SCI on parole.

If any dockets are set up for collection regarding the other costs, fees, fines and/or restitution, 20% of the monies sent to your loved one will be deducted automatically and put towards that debt.

As an example: If an inmate is serving a sentence for a crime of theft and owes the county $500 in costs/fees and $100 in restitution to the victim of the crime. The total amount is $600 minus the $60 mandatory victim’s compensation fee. DOC will deduct 20% of all incoming monies to the inmate’s account until that payment is satisfied. If the inmate has a DOC job working in the kitchen and the inmate receives a $50 paycheck, DOC will deduct $10. If an inmate is sent $100, DOC will deduct $20.

This money collected by the DOC is sent back to the sentencing county to have the payment recorded into the docket and is then put towards the appropriate parties—including the crime victims owed restitution.

Depending on when your loved one arrived at DOC determines how much money he or she makes working inside the prison and how much money sent to him is deducted from the inmate’s for these fines and the rest of the case. One of two different options may happen:

•  20% is deducted for CVCF and for costs/fines/restitution off of the top of any incoming deposit made to an inmate’s account

•  50% is deducted for CVCF until it is paid in full, then 20% starts for costs/fines/restitution

The Unified Judicial System of PA Web Portal provides details for the fines/costs/restitution for each case.

To use the Unified Judicial System of the Pennsylvania Web Portal

Click on the DOCKET SHEETS button on the right side of the page. (The bolded Public Web Docket Sheets gives several options. Court of Common Pleas covers sentenced cases.)

Use the drop down menu to decide the type of search. (Use Participant Name and select “Criminal” for the Docket Type in the drop down menu will yield the most search results.)

A new screen will open that lists a number of cases. A docket number appears as CP-01-CR-1234-2015. There is a magnifying glass. Move the cursor onto the left of the docket number. With the cursor placed, two options appear: “Docket Sheet” or “Court Summary.” Choose DOCKET SHEET.

Another new screen will come up with the actual docket. It can be several pages long. Near the end of the document, there is a section entitled “Court Financial Information.” This displays if the fees are paid.

Both the inmate and the DOC will have payment information on record.

​If a credit card is used, only $300 per card can be added every 72 hours. Multiple cards can possibly be used, but the limit is $300 per card every 72 hours. If a money order is used, the limit is $999.99 per money order. Senders can send multiple money orders at a time. For cash/walk-in transactions using MoneyGram, a maximum limit is set at $5,000 per transaction. The Department of Corrections does not limit how much can be added to an inmate’s account.

It would have to be distributed by the executor or executrix of the estate. The funds would need to be on a bank check made payable to the inmate (no personal checks are accepted). The inmate ID must be referenced and the check can be mailed to the institution where the inmate is housed.

An inmate receives a statement each month listing all transactions form their account, and anytime funds are posted from JPAY, an individual receipt is given to the inmate telling him/her that they have received funds.

​If you need to inform an inmate about a death in the family or about a family emergency, you should contact the inmate's counselor, unit manager or the prison chaplain.

​You must write to or call the Department of Corrections’ superintendent's office at the prison where the inmate is housed. Staff will help to stop such letters.

At reception to the Department of Corrections (DOC), inmates are asked who they would like to list as their next-of-kin, or who the DOC should notify in the event of an emergency involving the inmate. The inmate can name anyone they want, including an individual who is NOT related to them.

There have situations in the past, where an inmate's parent or spouse would call the prison upset because they were not contacted about an emergency involving their incarcerated loved one. DOC policy is very strict about who may receive information about an inmate. DOC employees are ONLY able to provide information to the one person the inmate has designated as next-of-kin.

Private citizens can monitor the location of individuals in Pennsylvania prisons through Pennsylvania Statewide Automated Victim Information and Notification (PA SAVIN) and VINELINK. This is a free, confidential and automated service to help victims, law enforcement and community members keep up-to-date on the status of an individual housed in a county jail, state prison or under state parole supervision within the Commonwealth.

Individual crime victims are encouraged to register with the Office of Victim Advocate (OVA) to learn about their rights as afforded to them under Pennsylvania law. Contact OVA toll-free at 800.563.6399.