Reentrants Help Deescalate Situation
June 01, 2020 12:00 AM
There was situation at Diagnostic Rehabilitation Gaudenzia where a reentrant became irate and began walking aggressively towards a female staff member, yelling at her in Spanish. When other reentrants witnessed this, two of them stepped in and got between the reentrant and the staff member. They turned him around and moved him the other direction down the hall, talking to him and ultimately deescalating the situation.
Program Manager Harlan was able to reach out to both to thank them for their help this weekend. Both said it was not a problem, and one of them noted that "we're all in this together." Through these difficult and uncertain times, it's important to see that we can all work as a team to keep our facilities safe. Special thanks goes out to these two reentrants!