Inmate Accounts - How to Send an Inmate Money
Frequently Asked Questions ~ Deposit Slip
The Department of Corrections uses JPAY for the processing of ALL MONEY ORDERS sent to PA DOC inmates, as well as ALL online and over-the-phone credit card transactions.
Money orders are NOT accepted at individual institutions.
The ONLY way to deposit money into an inmate's account is through JPAY or through lobby kiosks at each individual state prison.
DO NOT send money to any other individual, website or e-mail account!
These services allow the funds to be posted to inmate accounts electronically and results in quicker access to the deposited funds.
1. JPAY will accept ALL money orders. Money Orders will be processed upon RECEIPT by JPAY. Money Orders will be processed for posting to inmate accounts as they are processed by JPAY. Funds will be automatically deposited into inmate accounts once per day every business day (M-F).
3. ALL money order deposit slips MUST have the following information CLEARLY TYPED in order for the funds to be posted to the inmate account: (Handwritten forms are subject to delay.)
a. CORRECT inmate ID #
b. Inmate name
c. Sender’s name and address
(Notice: If it cannot be determined who the money order belongs to, JPay will hold funds until they can be verified. For full Terms and Conditions of held funds please visit www.jpay.com
for full disclosure.)
4. DO NOT include personal items when sending money orders. The lock box is for money orders ONLY Any personal items will be discarded.
*** FAILURE TO FOLLOW THESE GUIDELINES WILL RESULT IN NO MONEY POSTING TO INMATE ACCOUNTS ***
Please remember: If your friend or family member owes fines, costs or restitution, a percentage of any money you deposit (regardless if it is electronically deposited) may go to paying his or her debt in accordance with DC-ADM 005.
This page was last updated on 09/28/2016.