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Offices and Bureaus

Numerous programs and initiatives are administered from the Department of Corrections’ (DOC) Central Office.

Administration
Harry Jones, Director 717.728.4037
This bureau is responsible for all of DOC's budget and fiscal matters. It is responsible for management and administrative service activities, such as office management, procurement, automotive services, voice communications, grant financial reporting, inventory and property management and travel services.

Chief Counsel
Theron Perez 717.728.7763
DOC receives legal advice and legal services from attorneys assigned to Office of Chief Counsel for the Department of Corrections. The Office of Chief Counsel reports to the Governor’s Office of General Counsel.

Correctional Industries
Khelleh Konteh, Director 717.425.7292
Correctional Industries (CI) is a bureau within DOC tasked with operating factories within DOC institutions to provide inmates with vocational training and work experience in order to:  reduce inmate idleness while incarcerated, to assist with an inmate’s successful reentry following release from prison and to reduce inmate recidivism by providing them the work skills to find and keep meaningful employment. CI operates without support of the state general fund and is financially self-supporting through the sale of its products to commonwealth agencies, other public sector entities, educational and non-profit organizations.

County Inspection and Services
Thomas Greishaw, Director 717.728.4057
This office is responsible for maintaining a statewide program of independent field inspections of all county prisons. This inspection of each county prison is conducted at a minimum of every 12 months and a maximum of every 24 months. Inspections determine prison compliance with controlling Commonwealth statutes and regulations. The office of County Inspections and Services provides technical services to any requesting county prison regarding the interpretation of Pennsylvania Code Title 37, Chapter 95, and resources or recommendations for “best practices.”

Education
Terri Fazio, Director 717.728.2007
Responsible for directing, monitoring and assisting state prisons in the delivery of educational, vocational and library services. This bureau also ensures that inmates are provided with an opportunity to receive instruction in basic skills and special education that can lead to a GED or a Commonwealth secondary diploma. There are many vocational programs offered at various DOC prisons.

Learn about the DOC's Career Pathways Programs (pdf)

Equal Employment
Tiffany Epoca, Director 717.728.0363
This office develops and monitors the department’s Equal Employment Opportunity (EEO) programs, monitors contract compliance programs, investigates allegations of discrimination and sexual harassment, monitors equal employment in all personnel transactions and policies and promotes diverse recruitment activities. It is responsible for developing the bi-annual Department of Justice, Equal Employment Opportunity plan, the annual Agency Equal Employment Opportunity plan for the Governor’s Office of Administration and the annual Contract Compliance plan for the Department of General Services.

Health Care
Joseph J. Silva, Director 717.728.5309
This bureau is responsible for supervising and monitoring the delivery of all medical/dental care services and food service operations throughout the state correctional system. These services are provided at a level consistent with community standards through continuous quality improvement processes, coordinating services with other department bureaus and offices and through networking with support services from applicable community and state agencies.

Health Care Systems Advocate
Kimberlee Drum 717.728.4134
This office, which was created in 2016 and reports directly to the secretary of corrections, ensures that inmates get the health care treatment they should while in prison. Working independently from the DOC's Office of Health Care Services, the health care advocate complements the DOC's already-existing checks and balances while also ensuring that inmates/reentrants are connected with services upon release from prison.

Public Safety HR Delivery Center
Ty Stanton, Director 717.728.5351
This bureau establishes overall policy and procedures for implementing the department’s comprehensive personnel program while ensuring compliance in the areas of staffing, classification and pay, promotion, employee benefits, personnel transactions and payroll, placement/recruitment and labor relations. This bureau also provides guidance on the management of human resources to the secretary and other senior staff of the department.

Information Technology
Hasby Tanjung, Chief Information Officer 717.728.0342
This bureau, which is comprised of three divisions (Enterprise Systems Division, Applications Division and Technology Infrastructure Division), is responsible for providing project management, applications systems development and support services, desktop services and infrastructure services and support, to the Department of Corrections, the Pennsylvania Board of Probation and Parole, the Sexual Offender Assessment Board, the Office of Victim Advocate and the Firearm Education and Training Commission.

Mental Health Advocate
Lynn Patrone 717.728.4133
This office, which was created in 2015 and reports directly to the secretary of corrections, ensures that offenders get the treatment they should while in prison. Working independently from the DOC's Psychology Office, the mental health advocate complements the DOC's already-existing checks and balances while also ensuring that offenders are connected with benefits upon their release from prison.

Operations
Norman Klinikowski, Director 717.728.0375
This bureau works cooperatively with the Department of General Services and the Department of Labor and Industry for the planning and administering of all facility maintenance, construction/renovation and capital projects, facility buildings as well as land use, surplus property and the department’s safety and environmental program. The bureau also oversees ongoing projects completed by each facility for PennDOT under the Agility Program. The bureau provides annual facility inspections to ensure compliance with appropriate policies and state and local codes while monitoring the safety practices of staff and inmates.

Planning, Research and Statistics
Bret Bucklen, Ph.D., Director 717.728.4051
Responsible for directing all planning and research activities within the department and provides detailed data analysis to assist decision-making and short- and long-term planning efforts. It also is responsible for coordinating the department’s reentry efforts.

Psychology Office
Dr. Lucas Malishchak, DBA, Acting Director 717.728.2096
This office, which was created in early 2014 to separate psychology and psychiatry services from the DOC's Bureau of Health Care Services, is responsible for oversight of mental health and psychiatric services delivered to inmates. This office also is responsible for supervision of the DOC's mental health program manager and four regional licensed psychologist managers. The director of this office reports to the DOC's executive deputy secretary.

Office of Policy, Grants and Legislative Affairs
Diana Woodside, Director 717.728.4119
This office is responsible for assisting the Governor’s Policy and Legislative Affairs Offices with corrections-related issues. Staff works closely with legislators and tracks legislation with potential impact on the DOC and criminal justice matters; as well as addresses all corrections-related concerns from constituents of legislators. The office also works with outside agencies to advance the governor’s criminal justice policy agenda, as well as develop and promote the DOC’s initiatives and policy agenda. Additionally, the office oversees all DOC grant activity, including letters of support to outside agencies, grant writing in conjunction with staff and researching funding opportunities. It will also continue to serve as the final appeal level for publications under the DC-ADM 803.

Population Management and Sentence Computation
Erin Brown, Director 717.728.2817
Population Management is responsible for monitoring all aspects of the inmate population, enabling department officials to successfully manage institution populations. This is accomplished by providing for the quick and efficient movement of inmates based on sound security practices, programming needs, medical, mental health and behavioral needs. This office assesses, analyzes and prepares for the future trends of corrections so that the DOC is ready to meet those needs as they develop. The DOC's inmate transportation and bed management systems are overseen by this office. Centralized Records and Computation Unit is responsible for sentence computation for all inmate receptions, sentence status changes for certified sentences of incarcerated inmates; and administration of the Interstate Corrections Compact, International Prisoner Treaty and witness protection programs.

Press/Communications Office
Susan McNaughton, Communications Director 717.728.4025
Amy Worden, Press Secretary 717.728.4026
Maria Finn, Press Secretary 717.728-3533
This office is responsible for responding to news media requests for information about department policies, procedures, programs, employees and the inmates it incarcerates. It is responsible for managing the department's social media accounts, drafting and distributing press releases and managing the DOC's website. Press Office employees also provide guidance and instruction to institutional staff charged with the responsibilities of serving as public information officers. Members of this office also report to the Governor’s Communications/Press Office.

Reentry
Lacosta Mussoline - Eastern Region Reentry Administrator 717.728.4108

This region includes the following facilities:  Benner Township, Camp Hill, Chester, Coal Township, Dallas, Frackville, Graterford, Huntingdon, Mahanoy, Muncy, Retreat, Rockview, Smithfield and Waymart and Harrisburg CCC, Philadelphia CCCs #2 and #4, Scranton CCC, Wernersville/Pathways CCC and York CCC.)

Janeen Christ - Western Region Reentry Administrator 717.728.2090

This region includes the following facilities:  Albion, Cambridge Springs, Fayette, Forest, Greene, Houtzdale, Laurel Highlands, Mercer, Quehanna Boot Camp, Pine Grove, Pittsburgh and Somerset and Johnstown, Riverside, Pittsburgh, Erie and Sharon CCCs.)

Bureau of Investigations and Intelligence
James Barnacle, Director 717.728.2033
This office investigates staff corruption and inmate abuse, serves as the point of contact for outside law enforcement and intelligence agencies and conducts background investigations of candidates for employment with the Department of Corrections. This office is responsible for overseeing the DOC's Drug Interdiction Unit.

Standards, Audits and Accreditation
Carole Mattis, Director 717.728.4098
Established July 20, 2015, the mission of this bureau is to direct, manage and implement statewide policies and procedures designed to maintain appropriate compliance and accreditation. The bureau is responsible for the direct oversight of Prison Rape Elimination Act (PREA) compliance and the Division of Standards, Policy and Operational Compliance.

The PREA Compliance Division (PCD) is responsible for ensuring that department facilities enforce a zero-tolerance standard to eliminate incidences of sexual abuse and sexual harassment. The PCD ensures compliance with the federal Prison Rape Elimination (Act 28 C.F.R., Part 115) and achieves this through the implementation of policy, coordination of Department of Justice audits, development of trainings focused on prevention, response protocols and investigations, along with data collection that illuminates the dynamics for preventative action.

The Division of Standards, Policy and Operational Compliance (SPOC) manages the American Correctional Association (ACA) accreditation process for department-wide facilities and oversees respective annual, internal operations inspections in adherence with policy management and applicable laws, procedures and practices.

Security Division
Kenneth Goodman, Major/Chief of Security 717.728.3900
This division is responsible for developing and implementing security policies/procedures for emergency preparedness; conducting staffing surveys for all facilities; Special Response Teams (Hostage Rescue Teams, Hostage Negotiations Teams, Corrections Emergency Response Teams and Corrections Rifle Specialist Teams); and coordinating and monitoring external and internal inspections. This division also serves as a resource for all statewide facility security offices.

Training Academy
Michael Dooley, Director 717.367.9070
This office is responsible for overseeing the entire department’s staff training and for operating and managing the department’s Training Academy. The academy develops, implements and provides pre-service, in-service and out-service training of all department employees. Training is provided to state and county employees ranging from basic training (required for all new state corrections employees) to management-level courses, instructor courses and specialized courses. This office also hosts conferences, seminars and courses sponsored by other Commonwealth and public agencies. Each fiscal year more than 6,000 state and county employees are trained in more than 250 courses consisting of more than 100 separate subjects.

Treatment Services
Tracy Smith, Director 717.728.2000
The bureau is responsible for directing, monitoring and assisting state correctional facilities in the assess­ment of inmate needs and in the delivery of inmate treatment programs. These include: religion and family services; volunteers; casework and counseling programs and services; alcohol and other drug treatment services; inmate classifi­cation and risk/needs assessment; diagnostic and classification process; and pardons services. Extensive programs that address alcohol and other drug addiction, sex offenses, violence prevention, criminal thinking, domestic violence and victim awareness are standard in all institutions.  Specialized programs focus on areas relevant to specific populations, such as female offenders, parole violators, special needs offenders and long-term offenders.

Veterans Coordinator
Ryan Yoder, Statewide Veterans Coordinator 717.728.2038

Office of Victim Advocate
Phone: 800.563.6399
Pennsylvania's Victim Advocate is Jennifer Storm.

The agency is responsible for ensuring that the department complies with the mandates of The Pennsylvania Crime Victims Bill of Rights, amended by Act 86 of 2000. The office is responsible for providing registered victims with notification of an inmate’s consideration for parole by the Pennsylvania Board of Probation and Parole, inmate’s death, transfer to a boot camp, transfer to a mental health facility outside the jurisdiction of the department, escape and/or recapture. The office also coordinates a mediation program for victims of violent crime and the Impact of Crime Class that is taught in all 27 state correctional institutions.